I know, it seems at odds for an office manager to disclose such information, but I believe our clients should be prepared for the level of customer service we provide. I mean, is there such a thing as too much customer service?
Aiga: Samoan for Family April 08, 2015
Recently I had the opportunity to travel internationally for several shoots and one of the places that I was fortunate enough to visit was Samoa. It’s easily the most beautiful place I’ve been. Think Hawaii on steroids, with even more smiles, greetings, gardens and coastlines. While I’ve always been a fan of international travel and have lived abroad for several years, it always amazes me how similar we all are. We all smile in the same and in Samoa, it’s common to be greeted by nearly every stranger you pass. Even young children from small villages will run alongside your car smiling and waving with excitement that the community has a new visitor. What a feeling that gives a person.
Global Awareness with Video March 30, 2015
Having been in Ecuador Since November 2014, I’ve had a chance to compare the TV shows and spots in Ecuador with those in the U.S.
How to Have Client Conversations in Your Sleep February 19, 2015
The Missing Piece in Your Content Portfolio?
Through our websites, the digital age now let’s our prospects and customers engage with us 24 hours a day. We can provide all kinds of resources like white papers, manuals, directions, product catalogs, and almost any other type of content – but how do you help your prospects and clients get the full experience of your Brand culture without a personal meeting or phone call? Different people respond differently to the same channels, and the written version of your Brand online doesn’t always convey the right message or deliver it in a way that is clear to everyone.